Security

RTM’s SOC (Security Operation Center) continuously monitors all activity on the Network using tracking and automatic blocking systems for malware and malicious content websites. Any attempt of unauthorized access is blocked, recorded on RTM’s servers, and sends an alert to the Management Center. The SOC provides support and security to institutions using the following items:

Filters on MPLS Network Routers

RTM uses packet filters on routers to increase the level of access security, since the services available on each content provider are well defined. This enables complete access control, both in the Institution-Provider, Provider-Institution, Institution-Institution, and Provider-Provider directions.
Thus, the types of services that may or may not be accessed, such as VoIP, Telnet, FTP,
e-mail, HTTP, and others, are configured.

NAT- Network Address Translation

RTM access routers, which are located at the institution, also offer NAT (Network Address Translation) resources, configured in such a way that all accesses to RTM are directed to a single IP address, different from the internal network address. These resources ensure that the institution's internal network addressing is not known to RTM, thus preventing remote access.

Firewall System

RTM has implemented a complete and controlled firewall system architecture on the São Paulo and Rio de Janeiro sites to protect the network and application layers. By establishing specific rules for entry and exit, these systems can restrict the use of Internet services mainly to avoid unauthorized access to the web, which could make servers or services
of RTM clients unavailable.

Intrusion Prevention System (IPS)

A network security device that monitors the system traffic and/or activities in real-time for malicious or undesirable behaviors. It allows RTM to proactively avoid the entry of threats to the Network and to applications of RTM and its clients.

Firewall on Service Providers

RTM's service providers have a firewall on their connection to the Network to prevent an institution from entering its internal network. Thus, the provider's network is protected, thus contributing not only to its own security, but also to the security of RTM as a whole.

24-hour monitoring of routers and Network devices

Several security measures are also taken to protect the router against unauthorized access, such as remote password authentication, monitoring, and management by RTM's NOC (Network Operation Center). Any attempt of unauthorized access is blocked, recorded on RTM's servers, and sends an alarm to the Management Center. This enables quick location of the intruder and immediate action, such as disconnection of the institution from the RTM Network, which isolates it for an evaluation of the problem without endangering the Network and its users.

VPN - Virtual Private Network

Through native VPN of the Firewall system used by RTM, a client may access its internal network securely.